rooms

Cancellation & Refund Policy

1. Early Cancellation (15+ Days Before Check-In)

  • Guests cancelling at least 15 days before check-in date are eligible for:

    • 100% refund of the amount paid

    • Exclusions apply to:

      • Transaction fees

      • Processing charges (if applicable)

2. Late Cancellation (Within 15 Days of Check-In)

  • Cancellations made within 15 days of check-in date are:

    • Non-refundable

    • Full reservation amount will be retained by Terraria

3. No-Show Policy

  • A no-show occurs when a guest:

    • Fails to arrive at the property

    • Does not cancel reservation prior to check-in

  • Consequences of a no-show:

    • Full reservation amount will be forfeited

    • No partial refunds will be issued

4. Refund Processing

  • Applicable refunds will be:

    • Processed within 7-10 business days

    • Credited to the original payment method used for booking

5. Important Notes

  • All cancellations must be made in writing

  • The date of cancellation communication will determine refund eligibility

  • Terraria reserves the right to modify this policy without prior notice

Refund Calculation Method:

  • Calculated from the date of cancellation notification

  • Subject to the terms outlined above

Last Updated: [16December2024]